Frequently Asked Questions
Yes it is. If required I am more than happy to sign an NDA for your peace of mind.
Yes. I can provide both. These can be emailed to you or sent out in the post.
Yes you are. Many universities encourage the use of a proofreader as this makes it easier for your tutor to mark your work. Also, points are lost for poor spelling and grammar, so using a proofreader means you are likely to get a higher grade.
I am available 7 days a week. I can also carry out work at short notice if you have a tight deadline. Please contact me for more information.
Not at all. I conduct all my work over the Internet via email and you can also contact me via telephone, text message or Skype.
Yes, I am happy to work on sections of documents or whole documents.
For most jobs payment is required in advance before the work is completed. For longer documents (e.g. theses) I require a 50% deposit and the remaining fee is paid upon completion of the work. I am able to provide both invoices and receipts if necessary.
Yes I can. If you are running out of time or hate typing, for example, I can help you. You can post the hard copy of your document to me and I will type it up for you and post or email the final version to you. I can provide two copies; one with the corrections visible and a version with the changes accepted.
Yes, this is possible but it does depend on the length of your document. Please contact me via telephone or text message if you need your work within 24 hours and I will do my best to help you. My phone number is in the top right hand corner of this page.
Yes. I can proofread in both American and British English. Please specify whether you need American or British English when you contact me.
No, this isn’t a problem. I have experience of working with people of all abilities so please contact me and I will do my best to help you.
When you upload your document you can describe which referencing style you are using, or you can add an explanation about the specific guidelines, so your document is proofread accurately.
Yes I can. If you tell me what style of referencing you are supposed to use I can put your books/articles/websites, etc. in the correct format for you.
I proofread everything in your document, including bibliographies, references (within the text and separate), titles, tables, diagrams, captions, etc., so please email everything that you want to have proofread.
Yes I can. You can either send hard copies to me through the post or I can print them out and post them back to you.
When I have proofread your document I will email two versions of it to you: one with the corrections visible and a version with the changes accepted. When we have finished working on the document together I will delete it from my computer.
Yes you can. Please contact me if you would like to book my services in advance and we can discuss this.
I accept most file formats, including doc, docx, odf, rtf, pdf, txt, ppt, html, htm, epx, ps, zip, gz, bz2 and tar files.
This depends on the length of your document. If you tell me when your deadline is I will let you know if I can proofread your document within this timescale.
Yes. You can use your credit card to pay through paypal.
When I have received your document (or a sample of it) I will give you a price per 1000 words. I will then calculate the total fee for you and you can pay via bank transfer or PayPal.
If you are not happy with the proofreading service you have received you need to contact me within 24 hours of being sent your corrected document. You must be able to state the reasons for your dissatisfaction in order for me to be able to discuss the matter with you further.
I am very pleased with Samantha's service. She is highly professional and fast and I always use her when I need something checking.
Themba Jack, Breede River Winelands Council, South Africa
This is my first time I used Samantha's service. Hopefully not the last. Great help, effective communication, quick response and deadline compliance. Thank you very much. Would recommend, definitely!